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Disable Apache HTTP Proxy when modules updates fail in ESET endpoint products (6.x)

Issue

  • Update fails on client workstations connected to ESET Remote Administrator
  • Apache HTTP Proxy is installed with ESET Remote Administrator
  • A small network environment where a proxy for caching detection engine updates downloaded from the internet is not required
  • Receive an activation error, for example ECP.4098

Solution

A new version has been released

Version 7 of ESET business products were released on August 16, 2018. This article applies to version 6.x and ESET Remote Administrator. For information about what's new in the latest version and how to upgrade, see the following article:

 ESET Remote Administrator (ERA) users: Perform these steps in ERA

  1. Open the main program window of your Windows ESET product.

  2. Press the F5 key to access Advanced setup.
     
  3. Click to Tools → Proxy server, click the slider bar next to Use proxy server to disable it and click OK to save the changes.

 

Figure 1-1




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