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Enable Override mode in ESET Remote Administrator 6.5

Issue

End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.

The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.

Solution

When Override mode is enabled, a local administrator can change settings defined by an existing policy, but only for a temporary period of time. 

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Admin → Policies, select your policy for Windows endpoint products and then click Policies → Edit.

Figure 1-1
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  1. Expand Settings and select Override Mode

  2. Expand Override Mode Settings and click the slider bar next to Allow override by local admin.

Figure 1-2
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After receiving the policy changes, client computers will allow a local administrator to make temporary changes to settings defined in the policy. 



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