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Download, install and activate ESET Mobile Security for Android

Issue

Download and Install ESET Mobile Security for Android

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Finished installation but still need to activate?

 

Solution

Before installing ESET Mobile Security
  • Uninstall previous builds: if you have an earlier version of ESET mobile security installed, make sure to uninstall previous builds before continuing. Which version do I have?
     
  • Google Play and Amazon Appstore users: to download ESET Mobile Security from Google Play or Amazon Appstore you must have a Google Play or Amazon Appstore account and the app installed on your Android device. Your Google Play or Amazon Appstore license purchase will allow you to download and install ESET Mobile Security on up to 5 separate devices using the same account email.
     
  • ESET.com: you can also purchase ESET Mobile Security from ESET.com. Licenses purchased through ESET.com will allow for installation on a single Android or Kindle Device.
  •  
  • Amazon Appstore users must have 1-Click settings enabled: view instructions to edit 1-Click settings on Amazon.com help.
     
  • Tablet users: ESET Mobile Security functions differently on tablets, visit our Knowledgebase article for details.

 

Download ESET Mobile Security (Mobile Security and Antivirus) from Google play or Amazon.com

Video tutorial

  1. Using your Android device, open the Google Play or Amazon.com Appstore app and search for ESET Mobile Security. You can also visit the Google Play store or Amazon.com Appstore using your computer and trigger your download remotely.
     
  1. Tap Install (Google Play) or Download (Amazon Appstore).


Figure 1-1
 

  1. Review the requirements for ESET Mobile Security and tap Accept when you are ready to continue.

Figure 1-2
 

  1. Tap Open when installation is complete.

Figure 1-3
 

  1. Select your desired language and country and tap Accept. By tapping Accept, you agree to the terms of the End User License Agreement.

Figure 1-4
 

  1. Review the information and tap Accept in the User consent window.

Figure 1-5
 

  1. Select the check box next to Connect to ESET Live Grid (recommended) and tap Next.

Figure 1-6
 

  1. In the Enable detection of potentially unwanted applications window, select your preferred option (see What is a potentially unwanted application?) and tap Next

Figure 1-7
 

  1. Review the permissions for ESET Mobile Security and tap Continue when you are ready. Tap Allow twice. If you do not tap Allow, your installation will not complete successfully. If you receive the "Screen overlay detected" message, you must resolve the permissions settings issue before continuing with the steps in this article.

Figure 1-8
Click the image to view larger in new window

 

  1. Select your email address. Use another email address without synching a new email account to your device.
  1. Tap Next, select your email address and tap OK. If you already purchased a license make sure you select the email address you entered when purchasing the license. If you purchased your license through Google Play, select your gmail account. This email address will be used if you forget your security password. Proceed to step 11.

 

Figure 1-9

 

  1. To use a different email address without adding the email account to your device, tap Next → Cancel. Type your email in the Email field and tap Next. If you already purchased a license make sure you enter the email address you entered when purchasing the license. This email address will be used if you forget your security password.

    Figure 1-10
    Click the image to view larger in new window

  1. Tap Finish to close the Setup Wizard.

Purchase a license to use premium features

IMPORTANT: Premium features including Anti-Theft, SMS & Call Filter, Security Audit, Anti-Phishing, and Remote Wipe are only available to users with a paid license. Click here for instructions to upgrade to premium.

  1. If you have already purchased a license, .
     
  2. Once ESET Mobile Security is activated, Configure Anti-Theft protection and add a Trusted Friend to your device. You can use a Trusted friend's phone and your enabled Anti-Theft account to help you reset your Security password and restore access to your device if you forget or lose your Security password . 

 

 Download ESET Mobile Security APK file

Amazon Kindle devices

ESET Mobile Security APK file cannot be installed on Amazon Kindle devices. To install ESET Mobile Security on Amazon Kindle devices you need to download ESET Mobile Security directly from Amazon store.

Installing the APK installation file

Before installing ESET Mobile Security from ESET.com, you must enable Unknown Sources on your device. To do so:

Tap Settings (in some cases, Menu → Settings) → Applications (or Manage Applications), and then tap the check box next to Unknown Sources. Tap OK to continue, then proceed with the steps below.

  1. Download the APK installation file.
  1. If you downloaded the installer (.apk file) to your computer, transfer it to your Android device using Bluetooth or USB. If you downloaded the installer directly to your Android device, continue to step 4.
     
  2. Tap the installer file. Tap Install when you are ready to continue.

Figure 2-1
 

  1. Tap Open once installation is complete.
     
  2. Select your desired language and country and tap Accept. By tapping Accept, you agree to the terms of the End User License Agreement.

Figure 2-2
 

  1. Review the information and tap Accept in the User consent window.

Figure 2-3
 

  1. Select the check box next to Connect to ESET Live Grid (recommended) and tap Next.

Figure 2-4
 

  1. In the Enable detection of potentially unwanted applications window, select your preferred option (see What is a potentially unwanted application?) and tap Next

Figure 2-5
 

  1. Review the permissions for ESET Mobile Security and tap Continue when you are ready. Tap Allow twice. If you do not tap Allow, your installation will not complete successfully. If you receive the "Screen overlay detected" message, you must resolve the permissions settings issue before continuing with the steps in this article.
     

Figure 2-6
Click the image to view larger in new window

 

  1. Select your email address. Use another email address without adding a new account to your device.
  1. Tap Next, select your email address and tap OK. If you already purchased a license make sure you select the email address you entered when purchasing the license. If you purchased your license through Google Play, select your gmail account. This email address will be used if you forget your security password.

 

Figure 2-7a

 

  1. To use a different email address without adding the email account to your device, tap Next → Cancel. Type your email in the Email field and tap Next.  If you already purchased a license make sure you enter the email address you entered when purchasing the license. This email address will be used if you forget your security password.

Figure 2-7b
Click the image to view larger in new window

 

  1. Tap Finish to close the Setup Wizard. If you enabled Unknown Sources earlier, be sure to disable them now. Tap Settings (in some cases, MenuSettings) → Applications (or Manage Applications), and then tap the check box next to Unknown Sources. Tap OK to continue. 

Purchase a license to use premium features

IMPORTANT: Premium features including Online Device Management, SMS & Call Filter, Apps Audit, Anti-Phishing, and Remote Wipe features are only available to users with a paid license. Click here for instructions to upgrade to premium.

  1. If you have purchased a license, .
     
  2. Once ESET Mobile Security is activated, Configure Anti-Theft protection and add a Trusted Friend to your device. You can use a Trusted friend's phone and your enabled Anti-Theft account to help you reset your Security password and restore access to your device if you forget or lose your Security password . 

 

Activate ESET Mobile Security for Android

  1. Open ESET Mobile Security for Android. How do I open my ESET product?
  1. Tap Action Overflow to bring up the context menu and then tap License.

Figure 3-1

  1. Tap Enter a License Key.

Figure 3-2

  1. Type your License Key (including the hyphens) into the field and tap Activate
     
  2. When verification of your license is completed, Thank you! will be displayed. Tap Finish to close the window.

Figure 3-3

  1. Once ESET Mobile Security is activated, Configure Anti-Theft protection and add a Trusted Friend to your device. You can use a Trusted friend's phone and your enabled Anti-Theft account to help you reset your Security password and restore access to your device if you forget or lose your Security password . 

 

Download & activate ESET Mobile Security from Micro Center


If you purchased ESET Mobile Security from Micro Center, you need to download the specified version of ESET Mobile Security for your Micro Center activation key to successfully activate your product. To do so, follow the instructions below:

Trial users:

Your activation key from Micro Center cannot be used to activate the full version of ESET Mobile Security for Android from an existing trial. You must uninstall ESET Mobile Security for Android and install the build available in step 2 below for your Micro Center activation key to work.

  1. Tap Settings (in some cases, Menu → Settings) → Applications (or Manage Applications), and then tap the check box next to Unknown Sources. Tap OK to continue.
     
  2. On your Android device, visit the following link to download the ESET Mobile Security for Android installer:
  3. When the download is finished, open the .apk file on your Android device using a file browsing utility and follow the instructions on-screen to install ESET Mobile Security for Android.
     
  4. Tap Action Overflow to bring up the context menu and then tap License.

    Figure 4-1

  5. Tap Enter a License Key.

    Figure 4-2

  6. Type the License Key (including the hyphens) from the Installation and Activation card included with your Micro Center purchase into the field and tap Activate.
     
  7. When verification of your license is completed, Thank you! will be displayed. Tap Finish to close the window.

    Figure 4-3

  8. Once ESET Mobile Security is activated, Configure Anti-Theft protection and add a Trusted Friend to your device. You can use a Trusted friend's phone and your enabled Anti-Theft account to help you reset your Security password and restore access to your device if you forget or lose your Security password . 

 

Permission settings for Android 6 (Marshmallow)

If you receive the message "Screen overlay detected" after granting permissions in your ESET mobile product for Android, see our Knowledgebase article to resolve the issue.